Your go-to template for collecting actionable customer insights.
Fully customizable. Easy to embed. Works with your favorite tools.
✅ Add conditional logic
✅ Send automatic thank-you emails
✅ Integrate with Slack, Notion, HubSpot, or Zapier
What’s a Customer Feedback Form? 📋
A Customer Feedback Form is a simple, structured way to collect honest input from your users, whether it’s about your product, service, or overall experience.
Instead of guessing what’s working and what’s not, feedback forms help you:
- Understand pain points before they become churn
- Discover what delights your customers most
- Prioritize feature requests based on real user needs
- Build trust by showing that you care and listen
Whether you’re in SaaS, coaching, or client services, customer feedback is the shortcut to improving retention, refining your offering, and growing sustainably.
What’s Included in the Template? 🧩
Here’s what’s already built in:
- Email Address
- Where did you hear about us?
- Customer Feedback Scorecard
- Open Questions
- Screenshot Upload
You can edit or remove any field. No code required.
Why use Tally? 🛠️
Tally gives you powerful forms without the bloat.
It’s clean, modern, easy to use, and free.
With Tally, you can:
- Customize every field with drag & drop
- Add logic jumps for different course types
- Send confirmation emails automatically
- Connect to Notion, Airtable, Mailchimp, Stripe & more
- Embed the form on your website or course landing page
Who’s This For? 🎯
This template is perfect for:
- SaaS teams gathering product feedback post-launch
- Customer success managers measuring satisfaction
- UX teams validating new features
- Agencies running service audits
Frequently Asked Questions ❓
Can I customize this template to match my brand?
Yes! You can fully customize colors, fonts, and even add your logo — no code needed.
Can I add my own questions or change the structure?
Absolutely. Start with our proven structure, then add, remove, or reorder questions to fit your exact use case.
Can I trigger automations based on responses?
Yes. Use conditional logic to trigger internal alerts, emails, or integrations with tools like Slack, Notion, or Zapier.
Do I need a paid plan to use this?
Nope. You can build, customize, and share your feedback form for free — including logic and integrations. A paid plan is only needed if you want do things like to remove Tally branding, use webhooks, or collaborate as a team.
Can I embed this on my website or share via email?
Both! Embed it directly on your website or generate a shareable link to send via email, chat, or social.
Is this form mobile-friendly?
Of course. All templates are responsive and look great on any device.
